Frequently Asked Questions

What category of the Directory should I be listed in?

When first signing up, you must choose which Directory category area to be listed in. For those who have multiple diciplines, (example: if you are a painter AND a writer), please choose whichever category you most associate yourself with. You can still post images and events in multiple areas by using the tag cloud on the right hand side.

Can I use the same email address for 2 different memberships?

No. Only one email address can be used per membership. If the membership is an organization, or business, we recommend that no personal email accounts are used, in case of change of staff.

Why do I need an email account to register?

We use your email address to keep you up to date of any changes to your membership, to email you your lost password, invitations, news, and other information. 

Why does some of my text look like weird code?

Most likely there is a problem with using special characters, like ampersands or apostrophes. Re-word your image description, or profile text to see if this fixes the problem. * If you are copying & pasting from another website, it's important to use Insert as Plain Text rather than paste,  Then go back and change the font to Arial, and click save. If you still have trouble, let us know through the CONTACT  form above right so we can look into it.

Can I change my main profile image?

We encourage you to use an image of yourself when others see your profile. Just click on the Portrait tab in the User Menu under Edit profile.  There are also generic images there for you to choose.

How can I post an image of my artwork or performance?

Follow instructions above for Add Photo to Gallery in the Directory.  Another option is to go to your profile page, on the Directory tab and then Add New Item Here.  

How many images can I post?

You can post up to four images in the Directory which will appear at the bottom of your profile page.

What if I want to change an image?

Once you are logged in, from the side user menu, choose My Profile on the right side User Menu and scroll down to the bottom of your profile page. Click on the "edit" button to change the image, or change the title and text associated with the image.

My pictures/images are too big – how do I edit them to the correct size?

Images will be proportionately resized to fit the maximum height of 500 pixels tall. Thumbnails are 100x100 pixels and are taken from a scaled centered section of the main larger images. We recommend that you use an image editor like http://www.online-image-editor.com/ to edit your images before you upload. Or use the following programs included with your computer's basic operating package:

Mac Users

 
"Preview" is the included image and PDF editor on the Mac, and is located in your Applications folder and in the Dock.
 

 

Windows Users

"Paint" is located in your Start/All Programs/Accessories

  

Another option for Mac users:

Hit Command + Shift + 4 all at the same time, then left click on your mouse and select (click & drag) around the image you want. You will hear a sound as if you've just taken a picture. It automatically saves it as a ping file on your desktop. You can then load the image, which is usually a smaller size. Also Command + Shift + 3 will take a screenshot of your entire screen, much like "print screen" for PC users.

I have a question that is not answered here...

We ask that you use the CONTACT form above right to send us your question. This will help us help others who may have a similar inquiry. We will try to update this page with answers on a regular basis.

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Arts & Cultural Council of Bucks County
c/o Department of the Arts
Bucks County Community College
275 Swamp Road
Newtown, PA 18940

215.968.8229 phone
215.504.8530 fax
info@bucksarts.org

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